Learner Resources-BSBSMB401 Establish and comply with legal and risk requirements of small business RGR Core units SITTIND001 Source and

Core units SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITHIND001 Use hygienic practices for hospitality service SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITXWHS002 Identify hazards

selection and induction processes BSBITU402 Develop and use complex spreadsheets * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTDAT401 Evaluate organisational compliance with data ethics legislation ICTDAT402 Clean and verify data ICTDBS414 Complete database backup and restore ICTDBS417 Identify and resolve common database performance problems ICTPRG554 Manage data persistence using noSQL data stores ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Core units VU22384 Develop and document a learning plan and portfolio VU23538 Participate in straightforward interactions for employment VU23539 Read and write straightforward texts for employment General Electives (3) BSBCRT311 Apply critical thinking skills in a team environment BSBTWK301 Use inclusive work practices BSBLDR301 Support effective workplace relationships BSBWHS211 Contribute to the health and safety of self and others BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBSMB401 Establish and comply with legal and risk requirements of small business RGR Core units SITTIND001 Source andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all