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Author: Daniel Kahneman
anger and relevance have only intensified
he feels two small hands in his — and then nothing
You can't say yes--it would be too awkward--and you can't say no--it would look like defeat
Never Split the Difference : Negotiating as if Your Life Depended on It Condition:Good Author: Daniel KahnemanA former FBI hostage negotiator offers a new, field tested approach to negotiating effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face to face with bank robbers, gang leaders, and terrorists. Never Split the Difference takes you inside his world of high stakes negotiations, revealing the nine key principles that helped
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